FAQ
GENERAL INFORMATION
WHAT IS A VIRTUAL EVENT?
A virtual event is essentially an event that you can attend from the comfort and convenience of your home, office, or wherever else you can think of, through your personal computer or mobile device. Due to this year’s pandemic, the seminar will be virtually and live, which will allow more engineers to participate in a flexible format. Virtual events take place completely online.
WILL THE TALKS BE PRESENTED IN ENGLISH AND SPANISH?
We will have separate simultaneous sessions in Spanish and English. It is important to register for the session in the language of your preference.
HOW MUCH DOES IT COST TO ATTEND?
The seminar has no cost for our attendees.
DO I HAVE TO ATTEND THE ENTIRE EVENT?
Virtual events bring the experience of an in-person conference to your personal computer, so just like an in-person conference, you need to attend the event in its entirety, this will help you to get the most out of the experience and you will also receive your certificate of attendance at the seminar.
HOW DO I REGISTER FOR THE SEMINAR?
Fill out the registration form on our website, you will receive a confirmation email. A week before the seminar, you will receive the instructions to virtually join the seminar.
HOW MANY ATTENDES CAN BE REGISTERED?
The seminar has a limited number of attendees, however there will be a waiting list for those who wish to attend if registration closes.
WHAT TECHNOLOGY DO I NEED TO ATTEND THIS EVENT?
For the best experience, we suggest using a desktop or laptop computer and as an internet browser: Chrome, Edge or Safari.
Q&A
At the end of each presentation, we only have 10 minutes for Q&A for each speaker. The questions and answers will be made through the Q&A box, if you have a question, you must write it in here. Due to the short time we have it is possible that not all questions can be answered live. If your question was not answered, we appreciate contacting a representative of our Company after the event.
ZOOM WEBINAR
JOINING THE MEETING:
1. All registered attendees have received the Zoom webinar links. If you did not receive your confirmation email, please contact AMITech@amiautomation.com
2. To join the webinar, click the link that was provided.
3. If prompted, enter your name and email address then click “Join Webinar” or tap “Join”.
4. You will be entered into the meeting or the waiting room if the meeting has not yet begun.
5. All attendees’ cameras will be inactive, and microphone will be muted.
6. Once the host begins meeting you will be able to view.
7. To leave the meeting, click “Leave Meeting” at any time. You can always rejoin if the webinar is still in process by clicking the same Zoom webinar link as before.
HOW TO ASK A QUESTION:
1. Type your question into the Q&A box. Click “Send”.
2. The moderator will choose which questions to ask the speakers live on camera.
3. Not all submitted questions will be answered due to limited time. At the end of the last talk there will be an extended time to answer your questions, or you can contact a representative of our Company after the event.
ZOOM NOT LOADING?
1. Please check your internet connection: https://support.zoom.us/hc/en-us/articles/201362463-Wireless-WiFi-Connection-Issues
2. Disconnect and reconnect again.
3. Try restarting your computer to reload Wi-Fi signal.
COMPUTER SOUND NOT WORKING?
1. Try connecting via phone audio.
2. Disconnect and re-join using the Zoom link and clicking, “Phone Call” and using a dial-in number to call in and listen.
3. If you are already on, you can switch from computer audio to phone by clicking the microphone button on the bottom left Zoom tool bar, then clicking “Switch to Phone Audio”. You will be prompted to switch and given phone numbers to use.
CHAT FUNCTION NOT WORKING:
The Chat function has been disabled for all attendees. You have the option to submit questions.
WILL THE EVENT BE RECORDED?
Yes, the event will be recorded. By joining us you are consenting to be recorded.
FOR MORE INFORMATION
Tania Cantú
t. +52 1 (81) 8366.5925
tania.cantu@amiautomation.com